Effective Date: 16th May 2025

Welcome to hiolx.com, the online grocery store operated by Milesunlimited Skilled Private Limited. By accessing or using our website, mobile application, or services, you agree to comply with and be bound by the following Terms and Conditions.

Please read them carefully before placing any order or using our services.

1. Acceptance of Terms

By using hiolx.com, you acknowledge that you have read, understood, and agreed to these Terms and Conditions, along with our Privacy Policy. If you do not agree, please do not use our platform.

2. Eligibility

You must be at least 18 years old and capable of entering into a legally binding agreement to use our services.

3. Account Registration

To place orders, you may need to register for an account. You agree to:

• Provide accurate and complete information.

• Keep your login credentials secure.

• Notify us immediately of any unauthorized access to your account.

4. Products and Pricing

• All products listed on hiolx.com are subject to availability.

• We strive to display accurate product details, pricing, and images.

• Prices are inclusive of applicable taxes unless stated otherwise.

• We reserve the right to change product prices, offers, or discontinue products at any time without notice.

5. Orders and Payments

• Orders placed through our platform are subject to acceptance and availability.

• Payment can be made through various online methods via our secure payment gateway.

• Once the payment is successfully processed, a confirmation will be sent to you.

6. Delivery and Shipping

• We deliver within the areas listed on our website.

• Delivery timelines are estimated and may vary due to factors beyond our control.

• Customers are responsible for providing accurate delivery details.

7. Cancellations and Refunds

• Orders can be cancelled within a specified time window after placement.

• Refunds (if applicable) will be processed to the original payment method within 7–10 business days.

• For damaged or incorrect products, please contact our support within 24 hours of delivery.

8. Use of the Website

You agree not to:

• Violate any laws or regulations.

• Use the website for fraudulent purposes.

• Interfere with or disrupt the site’s operation or security.

• Post or transmit any harmful or offensive material.

9. Intellectual Property

All content, logos, graphics, and software on hiolx.com are the intellectual property of Milesunlimited Skilled Private Limited. Unauthorized use is strictly prohibited.

10. Limitation of Liability

We are not liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use our services, including but not limited to product availability or delivery delays.

11. Indemnification

You agree to indemnify and hold harmless Milesunlimited Skilled Private Limited from any claims, damages, liabilities, and expenses arising out of your use of the website or violation of these Terms.

12. Modifications

We reserve the right to update or modify these Terms and Conditions at any time. Continued use of the website after changes implies acceptance of the updated terms.

13. Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Thane, Maharashtra.

14. Contact Us

For any queries or concerns regarding these Terms and Conditions, please contact us:

Milesunlimited Skilled Private Limited
Off No. 1301, Plot No. 17 & 18, Platinum Technopark, Sanpada, Thane - 400703
Email: milesunlimitedskilled@gmail.com
Phone: +91 96999 90040